Cookie Policy
Last updated: 5 August 2026. This policy explains the cookies Cielles uses, what each category does and how to control them.
Cookie categories
| Category | Purpose | Consent |
|---|---|---|
| Strictly necessary | Required for the site to function: your shopping bag, checkout session, security and your cookie choices. These cannot be switched off. | Always active |
| Preferences | Remember choices such as your wishlist, recently viewed pieces, region and currency so the store feels familiar on your next visit. | Optional |
| Analytics | Aggregated measurement of how visitors browse the store, so we can improve navigation, product discovery and page performance. | Optional |
| Marketing | Used to measure campaigns and show relevant Cielles pieces on other platforms. Never used to sell your personal data. | Optional |
About this policy
This page is maintained by Cielles to explain how cookies and similar technologies are used on cielles.com. It sits alongside our Privacy Policy, which describes how we handle personal data more broadly.
What cookies are
Cookies are small text files placed on your device when you visit a website. They allow the site to remember your actions and preferences over time. We also use comparable technologies such as local storage, which keeps your shopping bag and wishlist available between visits.
Consent and legal basis
Strictly necessary cookies are set on the basis of our legitimate interest in operating the store securely. All other categories are set only after you give consent through our cookie banner. You can withdraw or change that consent at any time using the preferences control on this page.
Third parties
Some cookies are placed by trusted providers who help us run Cielles, including our commerce platform for checkout and bag functionality, our payment providers for fraud prevention, and our analytics provider for aggregated measurement. These partners are contractually bound to use the data only for the agreed purpose.
How long cookies last
Session cookies are deleted when you close your browser. Persistent cookies remain for a defined period: bag and preference cookies typically last up to 12 months, analytics cookies up to 24 months, and your cookie consent record is kept for 12 months before we ask you again.
Managing cookies in your browser
In addition to our preference controls, every major browser lets you block or delete cookies through its settings. Please note that blocking strictly necessary cookies will prevent the shopping bag and checkout from working correctly.
Changes to this policy
We may update this Cookie Policy when we introduce new services or when legal requirements change. The latest version will always appear on this page with its last-updated date.
Contact us
For any questions about cookies or your privacy choices, please contact our client care team at contact@cielles.com.
Your cookie preferences
You have not saved a choice yet. Optional cookies stay switched off until you do.
- Strictly necessaryAlways on
- PreferencesOff
- AnalyticsOff
- MarketingOff
See also our Privacy Policy and Terms & Conditions.